Refund Policy

Refunds, Returns And Exchanges

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We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the order amount, less the original order shipping costs for your returned item/s. You will be responsible for the return costs.

In the event that your order arrives damaged in any way, please email us as soon as possible at engraveals@gmail.com with your order number and a photo of the item’s condition, and the packaging condition. We address these on a case-by-case basis, but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at engraveals@gmail.com